What makes MyTotem AI different from a regular chatbot?
MyTotem provides a lifelike 3D AI Assistant that interacts using Real-Time Voice and visual content, unlike traditional text-only chatbots. This creates deeper customer engagement.
How long does it take to train the AI Assistant on my company data?
Using our Fast Pre-Training system, the basic knowledge integration usually takes less than an hour once we have your text files.
Do the "Credits" expire, and what does one Credit cover?
Credits do not expire as long as your subscription is active. One Credit covers one complete customer interaction (the full question, AI processing, and the 3D response).
Can the AI Assistant be used on my mobile app and my website simultaneously?
Yes. All plans include Website Integration (via iFrame) and Android App Support (for your custom application or tablet kiosks).
Is the "Real-Time" feature fast enough for natural conversation?
Absolutely. We use a proprietary, low-latency architecture (MyTotem AI 3.0) to ensure the assistant's response is instantaneous—mimicking human conversation speed.
